Privacy Policy

Effective date: 01.01.2026

Last updated: 08.20.2026

Deepli Clean™ ("Deepli Clean," "we," "us," or "our") is a commercial janitorial services company based in Portland, Oregon, serving businesses in the Portland, Oregon and Vancouver, Washington areas. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our websites, contact us, request a quote, or do business with us.

This policy applies to:

• Our website at deepliclean.com
• Information we collect in the course of our business, including phone calls, email, and on-site building walkthroughs.

This policy does not apply to information about our employees or job applicants, which is handled under our internal employment policies. If you apply to work with us, we will use the information you provide to evaluate your application and as permitted by law.

Information We Collect

Information you provide to us

• Contact and quote requests. When you use the contact or quote request form on our website, call us, or email us at info@deepliclean.com, we collect the information you choose to provide, such as your name, business name, email address, phone number, facility address, and details about the services you are interested in.
• Newsletter signup. If you sign up for our email list, we collect your email address and any other information you provide with it.
• Service relationship. If your organization becomes a client, we collect the information needed to provide and administer our services, such as contact details for your staff, service addresses, access instructions, scheduling preferences, and billing information.

Information we collect during sales visits and walkthroughs

When one of our representatives conducts an on-site walkthrough or estimate at your facility, we collect information needed to prepare an accurate proposal. This may include the name, title, phone number, and email address of the facility contact; details about the building and the areas to be serviced, such as square footage, floor types, fixture counts, and current condition; and notes or measurements taken during the visit.

With the permission of your facility contact, walkthroughs may also include photographs of the facility for scoping purposes. We do not intentionally photograph individuals, and we use facility photographs only for preparing proposals and planning services.

We record this information in our internal proposal system, where it is used to prepare your proposal, follow up with you, and, if you become a client, set up your service.

Information collected automatically on our website

When you visit deepliclean.com, we and our service providers automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device type, pages visited, time spent on pages, and the website that referred you. We use Google Analytics for this purpose; see the "Cookies and Analytics" section below.

Phone Calls and Call Recording

Calls to and from our business lines may be monitored or recorded for quality assurance and training purposes. Where calls are recorded, you will hear a notice at the beginning of the call.

By continuing the call after the notice, you consent to the recording. If you prefer not to be recorded, you may tell us and we will assist you another way, such as by email.

How We Use Personal Information

We use the information described above to:

• Respond to your inquiries and provide quotes and proposals;
• Schedule and perform walkthroughs, estimates, and cleaning services;
• Communicate with you about proposals, services, scheduling, and billing;
• Send marketing communications, such as our newsletter or information about our services, to people who have signed up or with whom we have a business relationship. You can opt out at any time.
• Operate, maintain, and improve our website and internal systems;
• Train our staff and improve service quality;
• Maintain business records, comply with legal obligations, and protect our legal rights.

We do not sell personal information, and we do not share personal information with third parties for their own marketing purposes.

How We Share Personal Information

We share personal information only in the following circumstances:

• Service providers. We use third-party companies to help us operate our business, such as website hosting, cloud data storage, email delivery, payroll, scheduling, and analytics providers. These providers process information on our behalf and are not permitted to use it for their own purposes.
• Our current providers include our website host, our cloud database and application hosting providers, Google (analytics, email, and calendar services), and our payroll processor.
• Within your organization. In the course of serving a client, we may share service-related information with authorized contacts at that client's organization.
• Legal requirements. We may disclose information if required by law, subpoena, or court order, or where we believe disclosure is necessary to protect the rights, property, or safety of Deepli Clean, our clients, our employees, or others.
• Business transfers. If Deepli Clean is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to this policy.

Google User Data

Our internal scheduling and proposal software allows our authorized staff to sign in with Google and connect their company Google account for calendar scheduling and email features.

Through Google's APIs, the software may access calendar event information to schedule and manage walkthrough appointments and send email on the staff member's behalf to deliver proposals and follow-up messages.

We use information received from Google APIs only to provide these scheduling and communication features within our internal systems. We do not use Google user data for advertising, and we do not sell it or transfer it to third parties except as necessary to provide these features, comply with applicable law, or as part of a merger or acquisition as described above.

Deepli Clean's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Cookies and Analytics

Our website uses cookies and similar technologies to function properly and to help us understand how visitors use the site.

• Essential cookies. These cookies are needed for the website to operate.
• Analytics cookies. We use Google Analytics, a service provided by Google LLC, which uses cookies to collect information such as your IP address, pages visited, and how you found our site.

Google processes this information to provide us with reports about website usage. You can learn how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites .

You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Most browsers let you refuse or delete cookies through your browser settings. If you disable cookies, some parts of the website may not work as intended.

Your Choices

• Marketing emails. Every marketing email we send includes an unsubscribe link. You can also opt out at any time by emailing us at info@deepliclean.com. If you opt out of marketing, we may still send you non-marketing messages related to an active inquiry, proposal, or service relationship.
• Access, correction, and deletion. You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the information at the bottom of this policy.
• We will respond within a reasonable time and honor your request unless we need to keep the information to complete a transaction you requested, maintain business records, or comply with a legal obligation.
• Cookies. See "Cookies and Analytics" above.
• Call recording. See "Phone Calls and Call Recording" above.

Data Retention

We keep personal information for as long as needed for the purposes described in this policy.

In general, we retain inquiry and proposal records while an opportunity is active and for a reasonable period afterward for business records; client records for the duration of the service relationship and as required for accounting, tax, insurance, and legal purposes; and call recordings, where made, only as long as needed for the quality and training purposes for which they were created.

When personal information is no longer needed, we dispose of it securely.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or destruction, consistent with our obligations under Oregon law.

These include limiting access to client information to staff who need it for their work, requiring staff to keep client information confidential, and using access controls on our systems.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to respond appropriately if a security issue occurs.

Children's Privacy

Our website and services are directed to businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, contact us and we will delete it.

Third-Party Websites

Our website may contain links to other websites we do not operate. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the "Last updated" date above.

If we make material changes, we will take reasonable steps to bring them to your attention, such as a notice on our website.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us at:

Deepli Clean™
10121 SE Sunnyside Rd #300
Clackamas, OR 97015

Email: info@deepliclean.com
Phone: +1 802-433-3754